Hale's Technical Service, Inc.

I recently went out of warranty at my dealership and was unsure who to use. A friend highly recommended Hale's and I am so grateful! We had the absolute BEST experience. The job was done right, and the price was great. LOVE that it's a "mom and pop" shop. The icing on the cake was the customer service was top notch!

My Friend JT from Aurora Nights liquor reffered me to Hales when I was telling him about issues with my car, I have an older car so u would usually look for a mobile mechanic or a person working on cars out of their home, I've had bad experiences with Shops in the past. Coming to Hales has been game changing! They are very helpful and fast. They are upfront with Costs and quotes and when I express my budget they come up with options to keep me on the road, Thier prices for repairs are more then fair and they even give me rides to work when I drop my car off, I highly recommend getting in with them even if it's just for an oil change they treat you like Family and took away my para…

Brought my 98’ Toyota Camry in for headlights, interior lights and an exhaust leak, was quoted for 3 hours of diagnostics for each problem, and even though their website says $98 an hour, I was told upon paying for my invoice that the actual rate is $145 an hour and when I asked about the difference I was told “Our website hasn’t been updated in 25 years.” Very unprofessional to respond that way. They also kept my vehicle for repairs much longer than they quoted, I was told to expect it to be in all day but it wasn’t until a week later with bad communication that I was able to get the vehicle, couldn’t get in touch with them and when called back I was told they would call me back the next da…

Hale’s saved me thousands of dollars in fixes and the cost a rental car. A different, clearly predatory shop (they barely tried to hide it) was trying to convince me I needed to replace my head gasket. Hale’s was able to tentatively diagnose it—over the phone—as a sound coming from the timing chain tensioner. I brought it into their shop and turns out they were correct. My car is now working perfectly well—better than it has in at least 2 years—and the issues are gone. Very knowledgeable, very friendly folks, who aren’t in the business of price-gouging. They saved me at least 94% of the costs that I would have paid if I had stuck with the other shop—$230 vs ~$4000, all things considered. …

Always fun to get in your car first thing in the morning and find out your tire pressure is low. When you find out there’s a screw in your tire that makes it even more fun. Contacted them and they were able to get us in right after work. Less than a half an hour later we were on our way home. Could not be more pleased with their service!